We need more *Quality* Research

Not all research is created equally. Good research is methodologically solid and is presented to the world accurately.

On...not writing

There are countless reasons people write. There are maybe even more reasons people don’t. Twitter is chock full of writers’ woes about...

Conclusions from the Maersk case study

My last post was a case study of A.P. Møller-Maersk's communication is response to the NotPetya incident that took some of the company's...

Watching a narrative change: Orbitz

One aspect of breach response and communication that's fascinated me has been the gravitational field incidents can have. Especially with...