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CLEAR SECURITY COMMUNICATION

Reflections on information security from a social science perspective

May 20, 2018

A.P. Møller-Maersk's Chariman Jim Hagemann Snabe said on a panel at the World Economic Forum in January 2018 that "we were basically average when it comes to cybersecurity, like many companies, and this was a wake up call" he also said "we chose a very open dialogue ar...

November 6, 2017

Last time, I introduced the basics of gain-loss framing from health communication. I also discussed how this approach should be applied to infosec issues. Now I'm going to give you more detail on how to actually use gain-loss framing.

What needs to be manipulated

In orde...

October 26, 2017

I've spoken before about the need for infosec communication and persuasion to move in a more positive and proactive direction. (This isn't an original argument. @iMeluny and @jessysaurusrex have been saying this for a long time now, among others.) Fear isn't an effecti...

August 29, 2017

In a previous post, I presented a couple of cases in which communicative attribution (responsibility) and technical attribution conflicted. I selected those cases specifically to show that the public (media, employees, etc.) can pick and choose whether or not to incorp...

June 19, 2017

Last week, I went through the findings from my textual analysis of the Sony hack in 2014. I originally planned on covering the entire Sony case study in one post but that first post got away from me a little. Today, I’ll get into the implications of my findings, what i...

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ABOUT THE BLOG

This blog is a place for me to explore issues in information security from a somewhat scholarly and very communication-centric viewpoint. Here I'll be talking about scholarly theories from my time in graduate school, best practices (both academic and not) from communication, and how they all play out in information security. I'll also be looking at specific cases and analyzing the communication around them. I'll include citations and links to relevant resources as appropriate in my posts so you can continue explroing some of these topics on your own.

 
 

ABOUT ME

I have my M.A. in communication from the University of Maryland. My research there focused primarily on crisis communication and public relations. Using theories from those fields, I’ve begun examining certain information security issues. Specifically how organizations and individuals communicate about infosec and how it can be done more effectively.