Speaking the same language as your audience is important. In most cases you're already speaking the literal, high-level language of your audience but it's a lot more nuanced than that. Language at a lower level is one thing that trips people up on the way to understanding. Jargon, acronyms, slang, and cultural quirks can all act as barriers to mutual understanding - which is the whole reason we communicate. These are so ingrained in us, however, that it takes effort to suppre

Now that I’ve covered the first incident that pulled me into security communication and shown how infosec and crisis communication intersect, I’m happy to move on. Too often, communication is only used in infosec when there is a crisis. Communication has a lot more to offer than just crisis management and, when used properly, it might help reduce the need for crisis communication, or make the crisis communication easier. In this post and a couple to follow, I’ll be discussing

Hello! This is a new blog and this post is a general introduction to me and what I'll be doing with it. Welcome... The focus of this blog is the intersection of communication theories and information security. I plan to analyze case studies and explore information security issues from the perspective of a communication specialist and scholar. Why I’m doing this: Before going to graduate school, I worked in public relations at a small firm in Northern Virginia that worked main