Claire Tills

Aug 29, 20175 min read

Merging attributions: Using communication and technical attribution to drive narrative

In a previous post, I presented a couple of cases in which communicative attribution (responsibility) and technical attribution...

Claire Tills

Aug 16, 20175 min read

Security Literacy?

Last week, I started reading into various forms of literacy: digital, financial, information, etc. Reading about the many types of...

Claire Tills

Aug 7, 20174 min read

Tangled Attribution: Same word, different meanings

Attribution is a linguistic overlap between crisis communication theory and information security. Both of these fields rely on...

Claire Tills

Jul 26, 20173 min read

Fear appeals: what are they good for?

Fear can be a great motivator but it can also be paralyzing. Scholars have examined the use of fear appeals in advertising and public...

Claire Tills

Jul 19, 20176 min read

Bit of a detour: Tips from an introverted communicator

Tips and tricks for public speaking from a naturally shy introvert, based on years teaching public speaking.

Claire Tills

Jul 12, 20175 min read

Advanced soft skills for InfoSec: Efficacy

UPDATE: I gave a talk on this at BSidesDC and Delaware 2017. Here are my slides for that talk. I've wanted to cover efficacy for a while....

Claire Tills

Jul 3, 20174 min read

Scared of flying but no breach response plan? Risk perception and information security

It’s commonly known that we (humans) are bad a evaluating risk. We're consumed by worry about risks that are unlikely to impact us and...

Claire Tills

Jun 26, 20175 min read

Communication, not just for crises

Now that I’ve covered the first incident that pulled me into security communication and shown how infosec and crisis communication...

Claire Tills

Jun 19, 20176 min read

Sony part 2: the juicier bits

Last week, I went through the findings from my textual analysis of the Sony hack in 2014. I originally planned on covering the entire...

Claire Tills

Jun 14, 20174 min read

Case Study: Sony

My first foray into studying information security crises from a communication perspective was a case study of Sony Pictures...