Claire TillsAug 29, 20175 minMerging attributions: Using communication and technical attribution to drive narrativeIn a previous post, I presented a couple of cases in which communicative attribution (responsibility) and technical attribution conflicte...
Claire TillsAug 16, 20175 minSecurity Literacy?Last week, I started reading into various forms of literacy: digital, financial, information, etc. Reading about the many types of litera...
Claire TillsAug 7, 20174 minTangled Attribution: Same word, different meaningsAttribution is a linguistic overlap between crisis communication theory and information security. Both of these fields rely on attributio...
Claire TillsJul 26, 20173 minFear appeals: what are they good for?Fear can be a great motivator but it can also be paralyzing. Scholars have examined the use of fear appeals in advertising and public in...
Claire TillsJul 19, 20176 minBit of a detour: Tips from an introverted communicatorTips and tricks for public speaking from a naturally shy introvert, based on years teaching public speaking.
Claire TillsJul 12, 20175 minAdvanced soft skills for InfoSec: EfficacyUPDATE: I gave a talk on this at BSidesDC and Delaware 2017. Here are my slides for that talk. I've wanted to cover efficacy for a while....
Claire TillsJul 3, 20174 minScared of flying but no breach response plan? Risk perception and information securityIt’s commonly known that we (humans) are bad a evaluating risk. We're consumed by worry about risks that are unlikely to impact us and di...
Claire TillsJun 26, 20175 minCommunication, not just for crisesNow that I’ve covered the first incident that pulled me into security communication and shown how infosec and crisis communication inters...
Claire TillsJun 19, 20176 minSony part 2: the juicier bitsLast week, I went through the findings from my textual analysis of the Sony hack in 2014. I originally planned on covering the entire Son...
Claire TillsJun 14, 20174 minCase Study: SonyMy first foray into studying information security crises from a communication perspective was a case study of Sony Pictures Entertainment...