Special Topics

Claire Tills

We need more *Quality* Research

Not all research is created equally. Good research is methodologically solid and is presented to the world accurately.

Claire Tills

We Need More Qualitative Research on Infosec

This blog post is inspired by an article by Sooraj Shah for the BBC published about a month ago. When I read the article, I was really...

Claire Tills

Audiences of infosec communication: Internal or external?

There are a lot of ways to think about audiences of information security messages. Your relationship to your audience influences how you...

Claire Tills

Humor and Rumor in Crisis Communication #TrevorForget

I don't want to hop on the meme-train here but the saga of Trevor gave me some ideas so here they are. Humor is rare in crisis...

Claire Tills

Merging attributions: Using communication and technical attribution to drive narrative

In a previous post, I presented a couple of cases in which communicative attribution (responsibility) and technical attribution...

Claire Tills

Security Literacy?

Last week, I started reading into various forms of literacy: digital, financial, information, etc. Reading about the many types of...

Claire Tills

Scared of flying but no breach response plan? Risk perception and information security

It’s commonly known that we (humans) are bad a evaluating risk. We're consumed by worry about risks that are unlikely to impact us and...

Claire Tills

Communication, not just for crises

Now that I’ve covered the first incident that pulled me into security communication and shown how infosec and crisis communication...