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    Claire Tills
    • Nov 13, 2017
    • 5 min

    Other considerations for benefit-framing

    There are a few more things you might want to consider when you're using benefit framing for infosec. These are slightly more advanced...

    Claire Tills
    • Nov 6, 2017
    • 6 min

    How to use benefit frames for infosec

    Last time, I introduced the basics of gain-loss framing from health communication. I also discussed how this approach should be applied...

    Claire Tills
    • Oct 26, 2017
    • 4 min

    Positive and Proactive: Benefit frames for infosec persuasion

    I've spoken before about the need for infosec communication and persuasion to move in a more positive and proactive direction. (This...

    Claire Tills
    • Sep 20, 2017
    • 6 min

    Thinking about data after a breach: Fear, outrage, or apathy?

    Just in 2017, we've seen a lot of different types of infosec incidents gain major attention. With that attention, we've seen a variety of...

    Claire Tills
    • Sep 13, 2017
    • 6 min

    Crisis Communication and Incident Response pt. 2

    So, Equifax happened... this blog is not about that, even though it seems like it is. I wrote it before that news broke. Any resemblance...

    Claire Tills
    • Sep 6, 2017
    • 6 min

    Crisis Communication and Incident Response pt. 1

    In previous posts, I examined the use of communication at the more granular level of technical attribution, now I'd like to zoom out a...

    Claire Tills
    • Aug 29, 2017
    • 5 min

    Merging attributions: Using communication and technical attribution to drive narrative

    In a previous post, I presented a couple of cases in which communicative attribution (responsibility) and technical attribution...

    Claire Tills
    • Jul 26, 2017
    • 3 min

    Fear appeals: what are they good for?

    Fear can be a great motivator but it can also be paralyzing. Scholars have examined the use of fear appeals in advertising and public...

    Claire Tills
    • Jul 12, 2017
    • 5 min

    Advanced soft skills for InfoSec: Efficacy

    UPDATE: I gave a talk on this at BSidesDC and Delaware 2017. Here are my slides for that talk. I've wanted to cover efficacy for a while....

    Claire Tills
    • Jul 3, 2017
    • 4 min

    Scared of flying but no breach response plan? Risk perception and information security

    It’s commonly known that we (humans) are bad a evaluating risk. We're consumed by worry about risks that are unlikely to impact us and...

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